Trouble joining

Posted:
Mon Dec 23, 2013 6:40 pm
by Malcolm
Marc, just talked to James Taylor up North, he had tried to rejoin after he was accidentally removed a while back, he had contacted you and you had provided him with new code(?)to rejoin, but has had no success , it keeps telling him that his email address belongs to an existing member.Wondered if you could have a look at it and get him back in, thanks Malcolm.
Re: Trouble joining

Posted:
Mon Dec 23, 2013 7:54 pm
by Arcada
I'll need more info, either the username or email address.
PM me if you'd rather not post them here.
Re: Trouble joining

Posted:
Mon Dec 23, 2013 9:40 pm
by Malcolm
Thanks Marc, will get details from him and pm you.
Re: Trouble joining

Posted:
Tue Dec 24, 2013 8:53 am
by Arcada
Thanks for the PM.
The user with the email address you gave me is
jim.
If he has forgotten his password, he should complete the form at
ucp.php?mode=sendpassword with the above username, and the email address you gave. He'll then get an email with further instructions to reset his password.
Usernames and password are CaSe SeNsItIvE!!!
Re: Trouble joining

Posted:
Tue Dec 24, 2013 11:06 am
by Malcolm
Thanks Marc, will pas that on.