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Trouble joining

Mon Dec 23, 2013 6:40 pm

Marc, just talked to James Taylor up North, he had tried to rejoin after he was accidentally removed a while back, he had contacted you and you had provided him with new code(?)to rejoin, but has had no success , it keeps telling him that his email address belongs to an existing member.Wondered if you could have a look at it and get him back in, thanks Malcolm.

Re: Trouble joining

Mon Dec 23, 2013 7:54 pm

I'll need more info, either the username or email address. PM me if you'd rather not post them here.

Re: Trouble joining

Mon Dec 23, 2013 9:40 pm

Thanks Marc, will get details from him and pm you.

Re: Trouble joining

Tue Dec 24, 2013 8:53 am

Thanks for the PM.

The user with the email address you gave me is jim.

If he has forgotten his password, he should complete the form at ucp.php?mode=sendpassword with the above username, and the email address you gave. He'll then get an email with further instructions to reset his password.

Usernames and password are CaSe SeNsItIvE!!!

Re: Trouble joining

Tue Dec 24, 2013 11:06 am

Thanks Marc, will pas that on.
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